When I run the setup from the installation CD, I get an error that says, HP Officejet Pro c – printer – color – ink-jet caacs. I’ve worked on lots of them and typically all they need is ‘mechanical tune-up’. The color cartridge HP41A is printing correctly and no evidence of ink pooling is noted. If you get the printer back in operation remove the scanner glass and clean the underside and the mirror in the slot next to scanner lamp using a cotton swab.

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Please verify your product is powered on and connected, then try again in a few minutes. Now, however, I need to disassemble it so that I can put it back in it’s box and ship it to our user in the Virgin Islands.

The screws in the front are hidden under snap-on covers. Note that your submission may not appear immediately on our site.

Solved: Old printer drivers. – HP Support Community –

Looking for a tech bargain real soon? It is the dog clutch that starts things off. Privacy Policy Terms of Use. Europe, Middle East, Africa. The Closest possible driver for printing only included with Vista is the Deskjet C. Get the rubber rejuvenator mentioned in my last post. I have replaced the color cartridge times, but no luck.


After this procedure didn’t work, he said that was all he could do and that I would have to take it to a service facility – he recommended Radio Shack – and pay for repairs. I could’t get it back together. It’s no wonder, it would have been a simple fix for them to do and then resell it.

Since you’ve already submitted a review for this product, this submission will be added as an update to your original review.

It uses the lowest capacity cartridges.

It’ll have to wait though. I used it at home only.

We delete comments that violate our policywhich we encourage you to read. Click here to review our site terms of use. The driver is included with Windows XP.

As I recall the scanner cover lifts off and the glass is held in place by four T20 Torx head screws. The printer is dead other than the little green lite now.

Tip HP is not going to tell you how to repair anything that involves opening your printer. There is one T10 Torx screw vixta the rear holding it in place. Add Your Answer Tips for a great answer: I did exactly what you said for removing and cleaning the service station and my printer 10 year old printer is again like new.


Officejet Pro c – No Driver software for Windows Vista – HP Support Community –

I had the same exact problem – HUGE build-up of old ink. Have tried 2 new HP cartridges purchased from different stores, so do not think it is the cartridge problem suggested above. The short answer is ‘no’. Not sure how to get into machine and what to tighten up when I do get in.

HP Officejet Pro 1150c – printer – color – ink-jet Series

This could take up to 3 minutes, depending on your computer and connection speed. Well, I do appreciate very much your help on this. Any ideas gratefully received, please.

I was very surprised about this though since I had a similar problem before but the streaks were black.